Lead Management
Every enquiry captured, qualified and tracked in one pipeline — nothing sits in an inbox.
Platform
One platform. Complete visibility.
Every enquiry, appointment, customer and review in a single system — so your team stops switching between tools and starts working from one source of truth.
New leads
128
+18.2%
Appointments
86
+9.4%
Conversion rate
41.6%
+3.1 pts
Revenue
£42,850
+12.7%
Reviews
1,264
+97 this month
Average rating
4.8
+0.2
Capabilities
Everything your business needs to perform better.
Automated Follow-Ups
Instant responses and scheduled sequences that keep opportunities moving without manual chasing.
Appointment Booking
Live availability, online booking and reminders that reduce no-shows across your calendar.
Review Management
Request reviews automatically after each job and monitor your reputation in one place.
Customer Management
A complete record of every customer — history, communication, value and next actions.
Performance Analytics
Understand conversion, revenue and lead sources with reporting your team will actually use.
Automation
Follow up with every opportunity. Automatically.
Design workflows that mirror how your business already works, then let them run in the background.
- 1
New Lead
Website form, call or web chat enquiry captured.
- 2
Instant Response
Personalised reply sent within seconds.
- 3
Follow-Up
Sequenced reminders until the lead responds.
- 4
Booking
Appointment confirmed and added to the calendar.
- 5
Customer
Record created with full job and value history.
- 6
Review Request
Review invitation sent after completion.
Reviews
Turn great customers into great reviews.
Automated review requests and reputation monitoring built into the customer journey.
Average rating
4.8
Total reviews
1,264
Reviews this month
97
Review requests sent
412
Rating distribution
- 5 star82%
- 4 star12%
- 3 star4%
- 2 star1%
- 1 star1%
Recent reviews
- Ellie Brookes
Booked in the same day and kept informed throughout.
- Michael Duffy
Professional service and easy online booking.
- Rachel Owens
Great communication, would use again.
Analytics
Know what is driving your business.
Leads
268
+8.9%
Bookings
121
+12.0%
Conversion rate
45.1%
+2.2 pts
Revenue
£42,850
+7.6%
Cost per acquisition
£38
-6.4%
Repeat customers
34%
+4.1 pts
Leads and bookings by month
Revenue trend
Lead sources
Customer acquisition
Give your business a better way to operate.
See how Vantage Systems can help you capture more opportunities, automate repetitive work and understand your business performance.